Contact Us
Have questions about our games or need support? We’re here to help. Get in touch with the Tava Games team.
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible. Please provide as much detail as you can to help us assist you better.
Contact Information
Email Support
For general inquiries and support:
[email protected]
Business Inquiries
For partnerships and business matters:
[email protected]
Developer
Mustafa Yasin Senturk
Tava Games Studio
App Store Developer
View all our apps on the App Store:
Tava Games on App Store
Response Time
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, please include your device model and iOS version.
How Can We Help?
Technical Support
Having issues with one of our games? Report bugs, crashes, or technical problems and we’ll help you resolve them.
Feature Requests
Have ideas for new features or improvements? We love hearing from our users and value your feedback.
Account Issues
Problems with in-app purchases, account access, or data? Contact us and we’ll assist you.
General Questions
Questions about our games, compatibility, or how to use specific features? Ask us anything.
Business Partnerships
Interested in collaboration, licensing, or business opportunities? Let’s discuss possibilities.
Media & Press
Journalists and media professionals can request press kits, screenshots, and information about our games.
Frequently Asked Questions
Are your games free to download?
Yes, all Tava Games titles are free to download from the App Store. Some games may offer optional in-app purchases for additional content or to remove advertisements.
What devices are compatible with your games?
Our games are compatible with iPhone, iPad, and iPod touch running iOS 11.0 or later. Most games also support Mac devices with Apple M1 chip or later running macOS 11.0+.
How do I report a bug or technical issue?
Use the contact form above and select “Bug Report” as the subject. Please include your device model, iOS version, and a detailed description of the issue for faster resolution.
Can I request a refund for in-app purchases?
Refunds for in-app purchases are handled through Apple’s App Store. Visit reportaproblem.apple.com to request a refund directly from Apple.
Do your games require internet connection?
Most of our games work completely offline and do not require an internet connection. Some features like leaderboards or online content may require connectivity.
How often do you update your games?
We regularly update our games with bug fixes, performance improvements, and new features based on user feedback. Update frequency varies by game.